A ride on our fixed route buses is quick and easy. Our service offer daily trips Monday through Friday beginning at 5:40 AM and Saturday beginning at 7:13 AM. Please check our Routes for specific times and locations. Schedules are also available on all fixed route buses and at bus ticket locations. Learn how to use our bus schedules and board the fixed route using the videos.
Planning your trip is just a click away. In the trip planner block below, enter your start, date, destination and time to find the next scheduled bus coming to your location.
Bus stop signs are posted at primary locations of each route. For customers convenience, riders may flag the bus at in-between points from safe and observable locations.
Use your smartphone, tablet, or desktop computer to find the location of your bus. MCTA has each of our fixed route buses availible on a map so you can zoom it to see where your bus is in relation to where you are.
Get MCTA alerts on Twitter @PonyAlerts to get advance warning of any service changes or delays.
Planning your trip is just a click away. In the trip planner block to the right, enter your start, date, destination and time to find the next scheduled bus coming to your location.
Do you use a smartphone or tablet? Download the Google Maps app and use the Public Transit option.
Tuesday, May 3, 2016
MCTA service is Open.
The Monroe County Transportation Authority can safely accept most wheelchairs on its buses. Only those wheelchairs with a rider who exceeds the lift specifications or width of the narrowest part of the wheelchair pathway may be denied service. Most manual wheelchairs or popular motorized scooters are considered ADA compliant.
Persons with disabilities who use service animals may board with the service animal, as required under the ADA, regardless of fare category. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability. Service animals are not required to be licensed or certified. Passengers using service animals must keep their animals under control and the animal must not pose a threat to other passengers. Failure to do so may result in the passenger being requested to exit the bus. If the animal is a pet, it must travel in a carrier.
The aisles of a transit bus must be kept clear of obstructions. Should there be an emergency this could prevent escape or cause a tripping hazard. This includes packages, strollers, and carts or like items. Packages or items too cumbersome to be controlled by placing on one’s lap should be stowed under the seat. These items should not protrude into the aisle or block the aisle. Strollers, carts or like items should be folded and stowed securely in such a manner they are not blocking the aisle. First and foremost, children should be removed from the stroller during transport. Patrons must make every attempt to secure said items.
MCTA operators may ask persons to exit the vehicle after verification from dispatch or MCTA management. Persons may be removed from MCTA property by management or law enforcement for rule violations, depending upon severity. Upon request by the operator with a written statement of the violation that occurred, MCTA management will investigate and determine further actions if needed. All MCTA Fixed route buses are equipped with video and audio equipment. Upon notice of an incident, the video from the bus involved shall be pulled and stored. These saved video events may be used for prosecution, training, and/or sanction proceedings.
All MCTA buses have a multi-view video and audio recording system installed. This system records a minimum of five to as many as eight separate areas inside and outside the vehicle. These recordings are overwritten on the hard drive anywhere from one week to three weeks (or longer depending on how often the vehicle is used). MCTA does not keep archive data on all recordings, only those that involve a significant reported incident.