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MCTA offers several programs based on eligibilty. Use the button below to veiw the various options.

View Programs

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Already enrolled? Ride! Use the button below to view the various ways you can schedule your trip.

Schedule Trips

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Using the Pocono Pony Shared Ride program is easy, but there are a few key things to know. Use the button below to learn the rules.

Ride On

Let MCTA get you there.

Shared Ride hosts an umbrella of services through the following programs. Each program has different eligibility requirements that are listed in the program links below. Program applications can also be downloaded from the program links below or acquired by calling (570) 839-6282 x 434.

Program Descriptions

If you are a senior citizen, age 65 or older and live more than 1/4 mile from our public fixed route, Shared Ride may be an option for you. Shared Ride serves many seniors throughout Monroe County who live in outlying areas or travel to areas where public transit is not accessible.
More Information
The Rural Transportation for Persons with Disabilities Program is a transportation service that reduces the fare for eligible persons with disabilities lending affordable and accessible transportation. Persons with disabilities between the ages of 18 and 64 may travel anywhere in Monroe County with this program. If you live or travel within 3/4 of a mile from any MCTA fixed route, you will be required to use our ADA Fixed Route Program.
More Information
(MATP) Medical Assistance Transportation Program is a transportation service funded by the Pennsylvania Department of Human Services. Consumers with Medical Assistance are eligible to receive transportation to medical appointments and services covered by Medical Assistance.
More Information
Shared Ride (paratransit) services are available to any registered user. Registration and use is open to the public for this Shared Ride program. However, programs are available to select populations who meet specific guidelines. These programs reduce the cost of the fare they may have to pay. For customers who do not qualify for special programs, they will be required to pay the full fare, which is based on a distance traveled basis.
More Information


Key Points

Some things to keep in mind to make the reservation process easier:

Appointment Times

    Reservations must be made between 2 and 14 business days in advance.
    Call center is open between 8:00 AM and 4:30 PM, Monday through Friday.
    Schedule your first pickup between 10:00 AM and 2 PM when possible 1

Where are you going?
Know the following:

    Your customer number
    Pick-up address
    Date of Trip
    Appointment Time
    Any special needs 2
    Write down the Confirmation Number when provided by the Call Center Specialist

By Phone

Once you're enrolled, simply call MCTA at (570) 839-6282 x 1 to schedule your pickup and drop off. The Call Center specialist will help guide you through the process of booking your reservation. Please have the address where you are going available for the reservationist during the call.

By Email

Once you have used the phone to schedule a few appointments, you'll know what information you need to provide. You can skip the phone and send your reservation to MCTA by email to

Online Form

Use the preferred method to provide trip information - the online form. This form is desgined to guide you through the process.

1Some trips may be approved outside of the 10 AM to 2 PM time frame when medically necassary under very specific guidelines.
2Special needs include wheelchairs, walkers, visual imparements, attendants required, etc.

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Frustration free transit at your fingertips.

Did you know MCTA has some of the most advanced online tools (at least to our knowledge) to keep you connected? The most web-savvy customers should never have the need to call MCTA. Passengers can book reservations, follow the up-to-the-minute approach of their vehicle, or cancel their appointment without picking up a phone. These tools can help you get things done.

Live Bus View

Once you have your bus number from the Trip Status tool, check the location of your vehicle with Live Bus View.

Locate My Bus!

Trip Cancel

Sometimes, you don't need to take the trip you reserved. Cancel your trip at least two hours in advance to avoid any penalties. Frequent late cancellations (less than 2 hours notice) may incur charges or disiplinary action.

MCTA Online Tools.

Ecolane Self Service Tool

Trip Status New tools at your fingertips. Now accepting requests for beta testers.

MCTA has moved to a new software system for dispatching and scheduling shared ride trips. MCTA is looking for volunteers to beta test the new tools available for shared ride passengers. If you'd like to help test these tools, please send an email to Rich Schlameuss with your name, shared ride ID number and a phone number where you can be contacted.

Shared Ride Live Bus View

Policies. Keep you safe, protect the public

Policy Statements


The Monroe County Transportation Authority can safely accept most wheelchairs on its buses. Only those wheelchairs with a rider who exceeds the lift specifications or width of the narrowest part of the wheelchair pathway may be denied service. Most manual wheelchairs or popular motorized scooters are considered ADA compliant.

Service Animals

Persons with disabilities who use service animals may board with the service animal, as required under the ADA, regardless of fare category. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability. Service animals are not required to be licensed or certified. Passengers using service animals must keep their animals under control and the animal must not pose a threat to other passengers. Failure to do so may result in the passenger being requested to exit the bus. If the animal is a pet, it must travel in a carrier.

Packages, Carts and Strollers

The aisles of a transit bus must be kept clear of obstructions. Should there be an emergency this could prevent escape or cause a tripping hazard. This includes packages, strollers, and carts or like items. Packages or items too cumbersome to be controlled by placing on one’s lap should be stowed under the seat. These items should not protrude into the aisle or block the aisle. Strollers, carts or like items should be folded and stowed securely in such a manner they are not blocking the aisle. First and foremost, children should be removed from the stroller during transport. Patrons must make every attempt to secure said items.


Shared Ride Regulations

  • Please have exact change when boarding the bus
  • Please stay seated when the bus is moving
  • All baby carriages must be secured
  • Do not distract the driver when the vehicle is in motion
  • Do not bother other passengers
  • No food or drinks allowed on any buses
  • No smoking allowed on any buses
  • No pets allowed on any buses / Only trained service animals are allowed (e.g.: guide dogs for the sight impared)
  • No weapons allowed
  • No combustible products are allowed (e.g.: gasoline, batteries, etc.)
  • No large packages allowed or more than 3 shopping bags per client
  • Keep all of your belongings secure
  • Keep the volume of your cell phone or radio low
  • You must use your seatbelt on all Shared Ride vehicles - the bus will not move until you are buckled up
  • All children between the ages of 4 and 8 or weighing less than 80 pounds must be in a booster seat


Disruptive Passengers

MCTA operators may ask persons to exit the vehicle after verification from dispatch or MCTA management. Persons may be removed from MCTA property by management or law enforcement for rule violations, depending upon severity. Upon request by the operator with a written statement of the violation that occurred, MCTA management will investigate and determine further actions if needed. All MCTA shared ride buses are equipped with video and audio equipment. Upon notice of an incident, the video from the bus involved shall be pulled and stored. These saved video events may be used for prosecution, training, and/or sanction proceedings.

Copyright 2015 Monroe County Transportation Authority | All Rights Reserved
PO Box 339, Scotrun, PA 18355 | Phone (570) 839-6282 | Fax (570) 839-8205

¡Hablamos español! Si necesita asistencia en español, por favor
llame a nuestras oficinas al (570) 839-6282 entre las 8:00am y 4:30pm.

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